Tell Windows to Terminate Automatically the Unresponsive Services or Programs. Find out what causes the SENS service to Hang. How to FIX: RDP Users Cannot Logoff and Unable to Log Off the Disconnected session in Windows Server 2016/2019. Event ID 6005: The winlogon notification subscriber is taking long time to handle the notification event (Logoff).".Even ID 6001: The winlogon notification subscriber failed a notification event.The display name of the subscription is "HB_System_Logoff". The subscriber failed to respond within 180 seconds. ![]() ![]() Event ID 4627: The COM+ Event System timed out attempting to fire the Logon method on event class for publisher and subscriber.List of errors on the RDS Server when the problem appears : When the problem occurs, the session status on the RDS Server is "Disconnected", and is unable to log off the disconnected session(s) from the Server. Problem in details: Remote Desktop Users cannot disconnect from RDSH Server 2012/2016/2019 and receives the message "Wait for the system notification service" and they can't reconnect. As a result of the problem, the RDP session never closes and the users cannot logoff or reconnect to the RDS server. This guide contains step by step instructions to troubleshoot the following problem: When users are trying to log off from Windows RDS Server 2016, the logoff stuck at "please wait for the system event notification service".
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